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As we mentioned in our last blog post,  the Customer Support team continues to drive a series of changes to the  way in which Linden Lab delivers support to our Resident community.  We  are examining our support offering from top to bottom, using the data  from our new support system, your survey data, blog feedback, [...]

As we mentioned in our last blog post,  the Customer Support team continues to drive a series of changes to the  way in which Linden Lab delivers support to our Resident community.  We  are examining our support offering from top to bottom, using the data  from our new support system, your survey data, blog feedback, [...]

It been a summer of major change here at the Lab and  I wanted to give you a quick update on how we’re tackling a top  priority–platform enhancements that improve grid performance. An Introduction to HTTP AssetsLast  week, we enabled grid-wide changes that represent an important first  step towards more effectively managing asset requests out [...]